Terms of Service
The plain-English terms that govern Digital Armor assessments, managed services, and ongoing support relationships.
The Short Version
These terms apply to your use of the Digital Armor website, assessment requests, and any preliminary service discussions. Full managed-service engagements are governed by a separate signed agreement during onboarding.
In plain English: this page covers the front door. The detailed service contract comes later, in writing, before ongoing work begins.
Agreement to Terms
By using this website, submitting a contact form, booking an assessment, or engaging Digital Armor for services, you agree to these terms. If you do not agree, do not use the site or request services through it.
These terms apply to business users only. Digital Armor does not market consumer services through this website.
Services
Digital Armor provides managed IT, cybersecurity, advisory, assessment, and project services for small and medium businesses. Service descriptions on this website are general in nature and may be tailored based on your infrastructure, regulatory requirements, and business risk profile.
No website copy should be interpreted as a guarantee that every service is included in every engagement.
Assessment and Onboarding
Most engagements begin with a paid assessment. The scope, timeline, and fee are discussed before work starts. Assessment fees may be applied in full or in part to the first month of service if you proceed with an ongoing engagement.
Recommendations provided during an assessment are based on the information available at that time. If key systems, vendors, or requirements are not disclosed, the resulting recommendations may need to be revised.
Payment
Fees, payment terms, and billing schedules are defined in your quote, invoice, or signed agreement. Unless stated otherwise, invoices are due according to the payment terms provided with the engagement.
Late payment may delay project scheduling, onboarding, or delivery of ongoing services.
Service Levels and Response
Response-time targets shown on the website reflect Digital Armor's standard operating model, not a blanket legal guarantee for every scenario. Final service-level commitments are defined in the signed service agreement, based on your service tier and environment.
Emergency response may depend on your availability, vendor cooperation, third-party outages, and the condition of your existing systems.
Limitation of Liability
Digital Armor works to reduce risk, improve reliability, and strengthen security. That does not mean all incidents can be prevented. Cyberattacks, hardware failures, vendor outages, user error, and pre-existing weaknesses can still cause disruption.
To the maximum extent allowed by law, Digital Armor is not liable for indirect, incidental, or consequential damages arising from website use, assessment requests, or service discussions. Specific liability terms for active clients are governed by the signed service agreement.
Termination
Either party may decline to proceed before a service agreement is signed. Once an agreement is in place, termination rights, notice periods, and transition obligations are governed by that agreement.
Digital Armor may decline or terminate prospective work if payment is not made, required information is withheld, or the engagement presents unacceptable operational or legal risk.
Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any disputes relating to the website or pre-engagement interactions will be handled in the appropriate venue in Florida unless otherwise agreed in writing.
Changes to These Terms
Digital Armor may update these terms from time to time. The current version will always appear on this page with an updated effective date.
Effective date: April 19, 2026
Ready to Get Started?
If you want a clear view of your current risk, infrastructure gaps, and next steps, start with an assessment. That gives both sides a clean foundation before any longer-term agreement is signed.
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